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Some NemID users are required to update their personal information in NemID before they can get MitID. The reason for this is the toughen requirements regarding digital identity. This enhances the security pertaining to securing the identity of the person, that the person is who is pretends to be, when issued a MitID.
Not all information in NemID adheres to the new requirements in MitID. Should this be relevant for you, then you will be notified via digital e-mail from the Danish Digitization Agency.
You can use the NemID app for updating your personal details.
Primarily this applies to users, who have been issued NemID online, and users who have been issued NemID through their bank but haven’t updated their information since then. Few NemID users can remember the circumstance for getting NemID and users are unable to check the information on their own. Users must wait to receive a notification by digital mail from the Danish Digitization Agency to update the information if needed.
All NemID app users will have the opportunity to update the app, once they install the update from August,2021. The message is a standard message and is identical whether you need to update or not.
If you need to update your information, you must first scan your passport using your NemID app. This confirms your identity and completes the requirement for getting your MitID. You need a valid passport issued after January 1, 2012 and a smartphone capable to scanning the passport. Most Android phones and IOS phones 7 and younger are capable to performing this task.
Users without a valid Danish passport or without the possibility to complete the process in the NemID app, will be provided with other options to get MitID. They will be contacted separately.