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Have a spare MitID

It is a good idea to have a spare MitID as a backup. This way you can still use MitID if, for example you lose your phone or tablet with the app on it – or just forget to activate the app on a new phone before deleting the old one.

If you lose your phone with the MitID app on or your personal MitID code display, then you won’t be able to use MitID. Therefore, it is a good idea to have a spare MitID, as it can take time to get a new code display or activate a new app – and may even require visit Citizen Service.

It is also a good idea to have a spare MitID as a backup in case you get a new phone and forget to activate the new MitID app, before you have deleted the previous one. This would result in you not being able to use MitID. You can have up to three active MitID apps. 

Depending on how you currently use MitID, there are different ways to have a spare MitID as a backup. Read further to understand your options.

I already have the MitID app

If you have the MitID app, you have the following options for a spare MitID:

  • Another MitID app – on a tablet or an old phone
  • MitID code display
  • MitID audio code reader (for the visually impaired and blind)

I already have a MitID code display or audio code reader

If you have a MitID code display or audio code reader, then you have the following option for a spare MitID:

  • The MitID app

Get an extra MitID app by copying your existing MitID app
You can copy your MitID app to another phone or tablet by scanning a QR code from your existing MitID. With this feature, you can easily and quickly activate a new MitID app, for example, if you get a new phone or tablet.
Copy your MitID app

Get an extra MitID app with your passport
You can activate a new MitID app by scanning your passport in the new app.
Get MitID app with passport

Get an extra MitID app with activation code
You can activate a new app with an activation code in combination with your user ID. You can get an activation code at Citizen Service.
Find Citizen Service and book an appointment
Bring valid documentation

Even if you don't have a spare phone or tablet - or if you don't want to use the MitID app - you might still want to consider activating the MitID app. It can be a good solution if you, for example, lose your code display or audio code reader. It isn’t possible to have two code displays at the same time, just as you can't have a code display with an audio code reader.

Other options

  • Ask your employer if you can download the MitID app on your work phone
  • Does someone else in your household have the MitID app? If so, you can add yourself to their app (and vice versa). You still have your own user ID and PIN – that way you can keep your MitID profiles separate. You can do the same with a shared tablet. However, you can't then log in with fingerprint or facial recognition.

If you want a MitID code display, audio code reader or chip as a backup, you can order it on MitID.dk

You can also order and activate a MitID code display, audio code reader or chip via the MitID app - get MitID with a passport

If you lose your active MitID code display or audio code reader without having a MitID backup (app or chip), you can get help to activate a new one at a Citizen Service. Find the nearest Citizen Service and book an appointment

Alternatively, you can also use the MitID app to order and activate a code viewer using your passport/international ID card. Afterwards, you can delete the app if you do not wish to use it, once your code viewer is activated.