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How to log on and authenticate with MitID audio code reader

The audio code reader is intended for people with impaired vision. The audio code reader will read the one-time password code out loud and display the code on the screen of the device.

When you want to use your MitID audio code reader to approve with MitID, you first have to enter your user ID and a 6-digit one-time password code from the audio code reader. You get the one-time password code by pressing the red button on your MitID audio code reader. Finally, you have to enter your password. You have now approved with MitID.

Guides
Video - How to use MitID audio code reader (4:59)
How to use the MitID audio code reader (PDF)

Be aware of this before you confirm

As you enter your code and confirm, you are completing an important step in a process, e.g. transferring money.

If the text you are confronted with does not match your expectations, you should cancel your action immediately

Safeguard your MitID

  • Always keep your user ID and password separate from your audio code reader.
  • Never hand over your user ID, codes or audio code reader to anyone else.
  • Block your audio code reader, if you lose it. You can do this here at MitID.dk or at a Citizen Service Center.
  • Remember that you should never log in or authorise based on phone calls from someone claiming to be from your bank, the police, Citizen Service or support.

The red button in the lower right corner turns MitID audio code reader on and off. You can also use the button in combination with other buttons to control language, volume and speed.

Function button + 0

    • Replay last audio message.

Function button + 1

      • Switch to the previous language selection in the list, play an audio message advising what the  elected language is and continue.

Function button + 3

    • Change to the next language selection in the list, play an audio message advising what the selected language is and continue.

Function button + 4

    • Decrease audio speed, give feedback on the new speed and continue. There are 8 possible speeds.

Function button + 6

    • Increase the audio speed, give feedback on the new speed and continue. There are 8 possible speeds.

Function button + 7

    • Decreases the audio volume, give feedback on the new volume and continue. There are 5 different volumes.

Function button + 9

    • Increase the audio volume, give feedback on the new volume and continue. There are 5 different volumes.

Function button + 5

    • Read out the device serial number.