The most common form of online fraud is to link to a webpage that looks legitimate but is fraudulent. When you attempt to log on to the false webpage, you provide your data to the criminals, who act behind the webpage.

There is one simple advice that will protect you against phishing attacks: Don’t ever click on links in emails or SMSes. Instead, open your browser (Chrome, Firefox, etc.) and write the address of the webpage you want to visit in the address bar, e.g. mitid.dk. When you type in the online address of the webpage you want to visit, you will be certain get to the desired webpage.

True or false webpages

We cannot offer an easy and secure method for when a webpage is true or false. Criminals are known for creating look alike webpages that are false but look legitimate and similar to the webpages they imitate. This makes it difficult for end-users to spot the difference.

The following recommendations can help you feel more secure:

• Make it a habit to always check the address in the address bar.
  True addresses are www.MitID.dk or DinBank.MitID.dk
  False addresses are mitid.dk.bank.com, bank.miiitid.dk or mitid.com/mitid.dk
• Check that the address begins with ”https”, and that the padlock symbol next to the address is locked.
• Are words spelled using the Danish letters æ, ø and å or are they spelled with ae, oe, aa? If æ, ø, and å are missing, it is likely to be a false webpage.
• Should you be in doubt, be careful, follow your instinct and close the browser. Start again and this time write the address yourself.

I have visited a false webpage, what do I do?

If you have been tricked into a false webpage or what you suspect is a false webpage and provided the website with your personal information, please contact MitID support immediately.

If you have visited a webpage, which you suspect to be false, please contact the Danish Agency for Digitisation on info@digst.dk.