If you have been required to visit Citizen Service by MitID Support or your bank, please consider the following before the visit:
What is a witnesser?
A witnesser is a person, who will visit the citizen service centre with you and confirm your identity. To be a witnesser, the person must be 18 years old or older and have had MitID for longer that 10 days. The witnesser must bring valid documentation (see below) and his/hers MitID. The person are allowed to be a witnesser for 3 persons within a 120 day period.
Find your local Citizen Service and check whether they require that you book an appointment
See valid documentaiton and read more about witnesses
At the moment we are experiencing a sharp rise in attempts to compromise your identity and your accounts by calling you pretending to be from MitID Support and asking for your password or user ID. - Ignore what they ask you to do - Do NOT swipe using your MitID app unless you are absolutely sure that it is a transaction you initiated yourself. MitID Support will NEVER contact you for your codes and user ID.