The support can, for example, assist you if you:
- have problems logging in or approving with MitID.
- have forgotten your user ID or PIN code.
- have other questions about MitID.
Telefonsupporten kan kontaktes på:
Greenlandic phone number: +299 55 18 18.
Danish phone number: +45 33 98 00 10.
Opening hours in Greenlandic time:
- Weekdays: 09:00–13:00.
- On weekends and public holidays, support is only available in Danish and English.
- Weekends: 07:00–13:00.
- 24 and 31 December: 07:00–11:00.
Opening hours in Danish time:
- Weekdays: 12:00–16:00.
- On weekends and public holidays, support is only available in Danish and English.
- Weekends: 10:00–16:00.
- 24 and 31 December: 10:00–14:00.