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Some Android users are currently experiencing problems with the MitID app

Updated on September 11, 2025.

Some Android users are currently experiencing problems when attempting to use their MitID app to log into another app. These Android users will need to update the settings for the MitID app on their phone or tablet. See below for instructions:

  1. Open the Settings on your phone or tablet.
  2. Select Apps (on some devices, you may need to select Apps twice).
  3. Choose MitID.
  4. Select Set as default.
  5. Select Open supported links (this may also be called “Open in other apps”).
  6. Try logging in with MitID in the desired app again. The issue should be resolved.

If you have one of the phones listed at the bottom, follow the instructions for that specific model.

Please note: the list is continuously updated with additional phones.

Instructions by Phone Model

  1. Open the settings on your phone.
  2. Open Apps & notifications (this may also be called Apps).
  3. Tap See all apps.
  4. Find and tap the MitID app in the list.
  5. Tap Advanced (if available) and select Open by default.
  6. Make sure that Open supported links is enabled.
  7. Now try logging in with MitID again in the desired app. The error should be resolved.Åbn indstillinger på din telefon.

  1. Open the settings on your phone.
  2. Open Apps & notifications (this may also be called Apps).
  3. Tap See all apps.
  4. Find and tap the MitID app in the list.
  5. Tap Advanced (if available) and select Open by default.
  6. Make sure that Open supported links is enabled.
  7. Now try again to log in with MitID in the desired app. The error should be resolved.Åbn indstillinger på din telefon.

  1. Open the Settings on your phone.
  2. Go to Apps & notifications (this may also be called Apps).
  3. Tap See all apps.
  4. Find and tap the MitID app in the list.
  5. Tap Advanced (if available) and select Open by default.
  6. Ensure that Open supported links is enabled.
  7. Try logging in with MitID again in the desired app. The error should now be resolved.

  1. Open Apps & Notifications.
  2. Select Default apps.
  3. Choose Manage links (this may be worded differently as “Opening links”).
  4. Open Supported links.
  5. Select the MitID app.
  6. Choose Always allow in this app.
  7. Try logging in with MitID in the desired app again. The issue should now be resolved.

  1. Open the Settings on your phone.
  2. Open Apps & notifications (this may also be called Apps).
  3. Tap See all apps.
  4. Find and tap the MitID app in the list.
  5. Tap Advanced (if available) and select Open by default.
  6. Make sure that Open supported links is enabled.
  7. Now try again to log in with MitID in the desired app. The error should be resolved.Åbn indstillinger på din telefon.

  1. Open the Settings on your phone.
  2. Open Apps & notifications (this may also be called Apps).
  3. Tap See all apps, or scroll down and find MitID.
  4. Select Open in this app when prompted for MitID-related links (e.g. mitid.dk).
  5. Choose the MitID app.
  6. Tap Advanced (if available) and select Open by default.
  7. Make sure that Open supported links is enabled.
  8. Select Open in this app for the links that apply (e.g. mitid.dk).
  9. Now try again to log in with MitID in the desired app. The error should be resolved.Åbn indstillinger på din telefon.

  1. Open the Settings on your phone.
  2. Open Apps & notifications (this may also be called Apps).
  3. Tap See all apps.
  4. Find and tap the MitID app in the list.
  5. Tap Advanced (if available) and select Open by default.
  6. Make sure that Open supported links is enabled.
  7. Now try again to log in with MitID in the desired app. The error should be resolved.

  1. Open the Settings on your phone.
  2. Open Apps & notifications.
  3. Find and tap the MitID app in the list.
  4. Tap Open by default (this may also be called Default settings or Open by default).
  5. Enable Open supported links.
  6. Choose Open in this app instead of Ask every time or Don’t open in this app.
  7. Now try again to log in with MitID in the desired app. The error should be resolved.

  1. Open the Settings on your phone or tablet.
  2. Select Apps (on some devices, you may need to select Apps twice).
  3. Choose MitID.
  4. Select Set as default.
  5. Select Open supported links (this may also be called “Open in other apps”).
  6. Select In this app it may also be called "Always allow".
  7. Try logging in with MitID in the desired app again. The issue should be resolved.

  1. Open the Settings on your phone or tablet.
  2. Select Apps.
  3. Choose See all apps.
  4. Select the MitID app.
  5. Tap Open by default.
  6. Enable ‘Open supported links’.
  7. If necessary, tap ‘Add link’ if the app switch is not a verified link.
  8. Try logging in with MitID in the desired app again. The issue should now be resolved.

  1. Open the Settings on your phone.
  2. Open Apps & notifications (this may also be called Apps).
  3. Tap Manage apps (this may also be called App management).
  4. Tap See all apps.
  5. Find and tap the MitID app in the list.
  6. Tap Advanced (if available) and select Open by default.
  7. Make sure that Open supported links is enabled.
  8. Now try again to log in with MitID in the desired app. The error should be resolved.Åbn indstillinger på din telefon.

  1. Open the Settings on your phone or tablet.
  2. Select Manage Apps.
  3. Tap the three dots in the top-right corner.
  4. Select Other settings.
  5. Choose Default apps.
  6. Select Opening links.
  7. Find the MitID app.
  8. Tap Open supported links.
  9. Try logging in with MitID in the desired app again. The issue should now be resolved.

Contact MitID Support at +45 33 98 00 10

Monday to Friday: 08:00 – 20:00
Weekends and public holidays, as well as Constitution Day: 10:00 – 16:00
24th and 31st December: 10:00 – 14:00