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A lot of people seek help to MitID from the citizen services. Therefore, you might encounter waiting times for available time slots. Remember that you can't book at time for help with MitID before you have been notified by your bank that it is your turn.
If you do not have the opportunity to attend citizen service before deadline or if there are no available time slots left, you can contact your bank and ask for an extension of the deadline.
It is also possible to book an appointment in your neighboring municipality. It might be worth a try to check if you can get there faster.
Once you start using your MitID and encounter problems, you must contact your bank or MitID Support (support@MitID.dk). In some cases, the support will not be able to help you and will refer you to your Citizen Service Centre.
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