Siden er ikke tilgængelig på det valgte sprog
Siden er ikke tilgængelig på dit ønskede sprog. De tilgængelige sprog er nævnt nedenstående.
The page is not available in the selected language
Unfortunately, the page is not available in the selected language. The page is available in the languages listed below.

Old version of the MitID app is phased out

On May 28, 2024, an old version of the MitID app will be shut down, as it does not include several security improvements introduced in later app versions.

New updates for the MitID app are regularly released, incorporating ongoing improvements, security measures, bug fixes and additional features. A significant recent update, for instance, introduced QR code scanning when approving transactions on a computer, implemented in June 2023 to reduce the risk of fraud. These crucial security enhancements are not present in the old version of the MitID app, leading to its phase out on May 28, 2024.

The vast majority of MitID users already use the latest version of the MitID app with the most recent security measures, bug fixes and features and will not be affected by the phase out. For the users still using the old version of the MitID app, in most cases, they can simply update to a newer version of the MitID app.

However, a few MitID users currently use MitID on devices so old that they can no longer install the latest software updates for Android or iOS. This means they cannot update to a newer version of the MitID app. From May 28, 2024, these users will not be able to use the MitID app on their old devices.

To continue using MitID after May 28, these users must order either a free MitID code display or audio code reader or install the MitID app on a newer phone or tablet. For iPhones, you can install the MitID app on iPhone 6S and all models released after that, which correspond to iOS 15 and later. For Android, the MitID app works on Android 9 and later versions.

The affected users will be informed directly via Digital Post/physical mail in the coming week. This will give them sufficient time to order and receive a free code display or audio code reader.

Updates are important to enhance security

As phone and tablet models age, manufacturers often stop updating the operating system in older models. When your phone/tablet is not updated, you do not receive the bug fixes, security updates and new features that are developed.

When your phone/tablet cannot be updated, it can affect all the apps you have on your phone/tablet, including the MitID app. The MitID app is regularly updated with both user-friendly and security improvements and to fix any potential errors. It is these important updates to the MitID app that older phones no longer support. Failure to update your phone/tablet and the MitID app makes you more vulnerable to hacking and fraud. Therefore, from May 28, it will no longer be possible to use the MitID app on older phones/tablets.

  • If you want to keep your current phone/tablet, you can choose to get a free MitID code display or audio code reader, which can be used instead of the app when you need to use MitID.
  • You can order a free MitID code display/audio code reader on MitID.dk: mitid.dk/order-authenticator. Here, you can choose to have it delivered to your home or pick it up at Citizen Service.
  • You can also order a MitID code display/audio code reader at Citizen Service.

  • You can choose to install the MitID app on a newer phone/tablet if you have one. It has to be a device capable of installing the latest software updates to enhance security and reduce vulnerability to hacking attempts and similar threats.
  • For iPhone, you can install the MitID app on iPhone 6S and all models released after that, corresponding to iOS 15 and later. For Android, the MitID app works on Android 9 and newer. If you are unsure about your phone/tablet's operating system, you can check it in the device settings.
  • If you want to have the MitID app on a new phone/tablet, you need to first download the MitID app from the Apple App Store or Google Play Store.
  • After downloading the MitID app, it needs to be activated before it can be used.
  • Read more about how to get MitID on a new phone/tablet here: mitid.dk/new-phone