Siden er ikke tilgængelig på det valgte sprog
Siden er ikke tilgængelig på dit ønskede sprog. De tilgængelige sprog er nævnt nedenstående.
The page is not available in the selected language
Unfortunately, the page is not available in the selected language. The page is available in the languages listed below.
Oqaatsini taakkunani qupperneq iserfigineqarsinnaanngilaq
Oqaatsit atorumanerusatit atorlugit qupperneq iserfigisinnaanngilat. Oqaatsit quppernermi atorneqarsinnaasut ataani allaqqapput.

Soon you can no longer use MitID on older Android phones/tablets

On August 12, 2025, the MitID app will no longer function on older phones or tablets running on Android 9. A necessary technical update from Android means that devices running on Android 9 can no longer install the latest security updates, nor can they update to a newer version of the MitID app.

What does this mean for you?

The vast majority of MitID users already use MitID on a phone or tablet where they can update both the operating system and the MitID app – and thus receive the latest security measures, bug fixes, and features. These users will not be affected by the phase-out.

However, a small number of MitID users currently use MitID on devices so old that they can no longer install the latest software updates for Android. This means they cannot update to a newer version of the MitID app. Failure to update your phone/tablet and the MitID app makes you more vulnerable to hacking and fraud.

To continue using MitID after August 12, affected users can order a free MitID code display or audio code reader, or install the MitID app on a newer phone or tablet.

You will be notified directly

The affected users will be informed directly via Digital Post/physical mail in the coming week. This will give them sufficient time to order and receive a free MitID code display or audio code reader.

Why updates to phones/tablets are important for security

As phone and tablet models age, manufacturers often stop updating the operating system in older models. When your phone/tablet is not updated, you do not receive the bug fixes, security updates and new features that are developed.

When your phone/tablet cannot be updated, it can affect all the apps you have on your phone/tablet, including the MitID app. The MitID app is regularly updated with both user-friendly and security improvements and to fix any potential errors. It is these important updates to the MitID app that older phones no longer support. Failure to update your phone/tablet and the MitID app makes you more vulnerable to hacking and fraud. Therefore, from August 12, it will no longer be possible to use the MitID app on older phones/tablets running on Android 9.

  • To check the installed software version on your device, go to:
    Settings > About this phone > Android version.
  • If you’re using Android 9, you can also check in your device settings whether an upgrade to Android 10 or newer is possible.

  • If you want to keep your current phone/tablet, you can choose to get a free MitID code display or audio code reader, which can be used instead of the app when you need to use MitID.
  • You can order a free MitID code display/audio code reader on MitID.dk: mitid.dk/order-authenticator. Here, you can choose to have it delivered to your home or pick it up at Citizen Service.
  • You can also order a MitID code display/audio code reader at Citizen Service.

  • If you already have a code display or audio code reader, it’s a good idea to make sure it works. For example, try logging into mitid.dk with it. This ensures that you remember your password and know how to use the device.
  • Learn more about the MitID code display here: mitid.dk/codedisplay and about the audio code reader here: mitid.dk/audiocodereader

  • You can choose to install the MitID app on a newer phone or tablet if you have one
  • A newer phone/tablet includes:
    • Android phone/tablet with Android 10 or newer.
    • iPhone/iPad with iOS 16 or newer – this corresponds to iPhone SE (2nd generation) and later models, as well as iPad Air 2, iPad Mini (4th generation), and newer models.
  • If you are unsure about your phone/tablet's operating system, you can check it in the device settings.To get the MitID app on a new phone/tablet, download it from the Apple App Store or Google Play.
  • If you want to have the MitID app on a new phone/tablet, you need to first download the MitID app from the Apple App Store or Google Play.
  • After downloading the MitID app, it needs to be activated before it can be used.
  • Read more about how to get MitID on a new phone/tablet here: mitid.dk/new-phone