MitID authenticator is defect

If you have received an authenticator with defects, you can get it exchanged.

If you have received a MitID defective authenticator or if you have received the wrong MitID authenticator, you should contact MitID support to resolve the problem.

Read more about repairing or switching defective MitID authenticators in MitID terms and conditions.

We cover the cost of returning defective products.