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MitID profile

Your MitID profile gathers and displays all your information in a manageable way.

When you're logged on to, you can see all your information. You can also update your information, if you have a new e-mail, address, phone number, etc.

Icon for Contact information and notifications

The section 'Contact information and notifications' provides an overview of your contact information and how we can contact you. The section provides the following information:

  • Name
    Your name
  • CPR number
    Your CPR number
  • Address
    Your registered address
  • Email
    This is the email that MitID can notify when needed. You have not provided an email, if field is empty.
  • Mobile number
    The mobile number MitID can notify when needed. You have not provided a phone number, if field is empty.
  • Notifications
    A list of the ways that you have chosen that MitID can notify you.
  • Language
    The language you want MitID to use when contacting you. You can choose between Danish or English.
  • Privacy setting
    Here you can see if you under 'Latest activities' are hiding or showing the names of the pages and services (service provider) you have used.
  • ID
    Your unique ID.

If you want to change your settings or change the ways MitID is allowed to contact you, select 'VIEW AND EDIT'.

Would you like to change whether you show/hide the service provider under 'Latest activities':

  • Press 'VIEW AND EDIT'
  • Scroll down to 'PRIVACY SETTING'
  • Choose whether you want the service provider shown or hidden
  • Press 'SAVE CHANGES'
  • Afterwards, you must wait for 24 hours to go in and do it again

Icon for GDPR report

Use this to order a GDPR report. The report will show you all the data about you that we have stored. Select 'GENERATE REPORT' to get the report .

Icon for user ID

The field 'User ID' shows your current user ID for MitID. If you want to change your current user ID, use 'EDIT USER ID'.

Icon for password

If you want to change your password, select 'EDIT PASSWORD'.

Icon for authenticators

Here you can see your authenticators, like MitID app or MitID code display. You can block and reopen your authenticators from here.

Your current MitID actvites are listed here. It is easy to get an overview of the activities you have logged on to and approved using MitID. If you select 'VIEW ALL ACTIVITY, you will se a complete list of all your MitID activities. This list allows you to search for specific activities.

Notice that the column 'Service provider' is only filled in if you have selected 'Show service provider in activities' under Contact information and notifications.

For security reasons, you cannot immediately change the information in your MitID profile. You must first request access this.

It takes 24 hours from the moment you request until you have access to change your information in your MitID profile. You will receive a notification when you can make the changes.

Your access is available for 24 hours after you have been notified, and you will be able to change vital data like your user ID, phonenumber, email, notifications and access code. You are also able to add new authenticators.

How to:

  1. Log into your MitiID profile and select the changes you want to implement (e.g. change your email).  When you choose to change vital personal data, you must request for access to do so. Then select the 'Request' button, and you will automatically be logged out. You now need to wait 24 hours.
  2. If you attempt to log on before time, you will get the message that your access to change vital information is not ready and the time still remaining before you get access.
  3. Once 24 hours have passed, since you submitted your request, you have 24 hours to change the information in your profile. Login to your MitID profile again to change your information.
  4. Once logged in you will have access to change information, e.g. select edit email or edit phone number to make and save changes.
  5. In the overview section over authenticators (e.g. app and code display), you can add additional authenticators to your MitID profile. Use the button 'Add authenticator' and follow the instructions.
  6. When the 24 hours period expires, you will be logged out from making additional changes and must request access again to continue.