Suspicion of abuse

If you suspect that your MitID is compromised, you can block it temporally. You can do it yourself or you can contact MitID Support. When you block it, all use of MitID is suspended. This means that you or anybody else will not be able to use - or misuse - your MitID.

What are the signs that your MitID is being compromised?

If you user ID has been changed by someone else.
If you receive messages from MitID about subjects, you do not recognize.
If you have approved a request that you did not initialize.
If you have informed a person, you suspect of fraud, about your user ID or password.

Get help from MitID Support

If you are in doubt and need guidance or help to block your MitID, you can contact MitID Support.

Contact MitID Support

Check for suspicious activity

Before you block your MitID, you can check whether suspicious activity has taken place and whether there is reason to block.

Check your latest activities at the bottom of your profile page.

Check activity

Blocking

You can block your MitID temporarily, if it is compromised.
If you have lost or had your mobile phone with our app, your code display, your code reader or chip stolen, it does not mean that your MitID is compromised. You might be able to just block the unit that you have lost.

Go to blocking

Reactivation

If you have blocked your MitID, you must visit Citizen Service to reactivate it.
If you have blocked your MitID app, code display, code reader or chip, you can reactivate it or get a new.

Go to reactivation

Report identity theft and fraud to the police

If your MitID has been misused, you should always report it to the police.

Report identity theft and fraud on the police website.

Report to the police