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Questions and answers about MitID

MitID is your digital ID, which ensures your continued ability to use the internet safely. MitID is used to prove who you are, for example, when you have to transfer money in your online banking, read your digital mail or use different digital self-services.

MitID complies with the newest international safety requirements and can continuously be developed to meet the demands and needs required.

MitID can be used as an app, a code display, an audio code reader and a chip.

Get a MitID with a passport
You can use your passport and the MitID-app to get a MitID. The MitID-app can read a chip in your passport in order to confirm who you are. This can be an alternative to visiting the Citizen Service (Borgerservice).

Get a MitID in the Citizen Service
You can get MitID at your Citizen Service. Book an appointment with Citizen Service and bring valid identification documents.

MitID is primarily an app for smartphones and tablets. With one swipe, you can log in and confirm an action online. Getting a MitID as a code display, audio code reader, and chip is also possible.

Most people will find significant usage with the MitID app. The MitID app works on a majority of newer smartphones. If you are in doubt about whether your phone supports MitID, you can read about the technical requirements here

A MitID code display is a valid alternative if you cannot use the app. In contrast, the MitID audio code reader is meant to be used by people who are visually impaired. Suppose you must log in and authenticate with MitID many times daily, e.g. due to work. In that case, you can purchase a MitID chip authenticator.

It is an advantage to have two MitID apps or either one MitID app or a code display. Hence, you can use your MitID even if you lose your phone, drop the code display or accidentally delete your MitID app.

The MitID app is free to use, and so are the first three MitID code displays and/or audio code readers. The batteries of the physical authenticators last around ten years (with normal usage), so it’s only in a case where you lose a code display or reader several times, that it will cost you money.

If you need to log in and authenticate with MitID many times daily for work, you can purchase a MitID chip authenticator.

It is not a requirement to have a MitID, but if you do not have MitID  you need to contact every organization and business you receive services from or need functionality from to determine how to maintain this accessibility without a MitID.

Get MitID with your passport/ID card
You can use your passport and the MitID-app to get a MitID. The MitID-app can read a chip in your passport and confirm your identity. 

MitID supports foreign phone-numbers.

Get MitID at Citizen Service
You can also get a MitID at Citizen Service next time you are in Denmark if you have valid identification documents.

You will also be required to answer some control questions based on information obtained from the CPR or to bring a witness who can confirm your identity. We recommend that you bring a witness, as it is not guaranteed that there is enough data in the CPR to generate control questions. The witness must have a valid MitID at least 30 days old. Remember to have booked an appointment at Citizen Service.

In most cases, it is possible to get a MitID if you have a passport or ID-card that is not Danish, Greenlandic or Faroese. 

If you have a Danish CPR number and a foreign passport, you must follow the same process described under 'How do I get a MitID if I live abroad?'.

If you do not have a Danish CPR number, you can get a P-code to use in the MitID-app if you use your passport/ID-card to get a MitID.

Otherwise, you must visit Citizen Service with valid identification. Here you will be asked to answer some control questions based on information obtained from the CPR, or to bring a witness who can confirm your identity. We recommend that you bring a witness, as it is not guaranteed that there is enough data in the CPR to generate control questions. The witness must have a valid MitID at least 30 days old. Remember to book an appointment at Citizen Service.

You can get a MitID when you turn 13 years old. This is an option for you who need access to different self-service solutions, such as online banking or tax forms connected to part-time jobs or something similar.