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Phishing is when criminals are fishing for your personal data. Once they get it, they will use it for fraudulent purposes. The following section will provide more information about and examples on how not to get caught in a phishing scam.

Have you ever received a mail or an SMS trying to make you log on to a suspect webpage? If you have experienced this, then you have been included in a “phishing attack”.

Criminal elements are using phishing to get your personal information. They are interested in your user ID, your CPR-number, etc. with the purpose of stealing your identity.

It is easy to protect yourself against phishing by adopting a few good habits.

Phishing often try to make you feel nervous or pressured. The idea is that you, when you feel pressured, often overlook signals that logically would trigger a sense of alarm.

  • Example: You receive an email informing you that you MitID will be blocked and you will lose all your data. That is, unless you click on a link in the email that will take you to a webpage, where you can log on with your information to confirm your identity.
  • Example: You get an email, or you find a webpage, with an offer of extreme saving on a desirable item. You don’t know the webpage, but you find it enticing to save a lot of money and the offer expires in a short period of time.
  • Example: You get a phone call from a person, who informs you that your MitID soon will be blocked. If you want to prevent MitID from being blocked, the caller can assist you in logging on and enable you to keep your MitID.

If you log on to the scammer’s website, they keep your access information. If you ever suspect to have entered your user ID and/or password on a dubious website, contact MitID support immediately.

Even if the criminals get your user ID and password, they will not be able to use your MitID. They need your authenticator also. However, there is an increased risk for abuse, and you need to change your password as soon as possible.

There is one simple advice that will protect you against phishing attacks: Don’t ever click on links in emails or SMSes.

If you receive a call from someone claiming that they call regarding MitID or claim to represent MitID, hang up and call MitID support.

If you ever suspect or are uncertain about a phone call, a link or a dubious website, hang up or close the application, then contact MitID support. Click here for MitID support.