Select Other options if, for example, you want a MitID code display or want to activate a MitID app on another phone/tablet. This could be if you are helping a relative to get MitID, or if you want to have a spare MitID app – e.g. on a tablet that cannot scan your passport.
To activate a MitID app on another phone/tablet
- Tap Select app on the 'What do you want to order/activate?' screen
- Tap Get an activation code on the 'Activate MitID app on another phone/tablet' screen
- You will see your user ID and an activation code. Please note that others must not see your user ID. MitID is strictly personal. If you are helping a relative to get MitID, look away as the person's user ID is now being displayed
- Take out the other phone/tablet where you want to activate the MitID app
- Download the MitID app for the other phone/tablet.
- Now follow the instructions Activate MitID app with activation code
Important - close the MitID app on your phone if you are helping a relative
Once the person you are helping has entered his or her user ID and activation code on their own phone, close the MitID app on your phone. The way you close an app depends on the phone you have:
Newer versions: stand on the open MitID app, swipe up from the bottom of the screen, hold down your finger, then release. Swipe up on the MitID app to close it.
Older versions: On the left of the menu at the bottom of your phone, tap the three vertical bars. Swipe right or left to find the MitID app. Swipe up on the MitID app to close it.
You can also turn off your phone. Then all apps on your phone will close.
If you want to order e.g. a MitID code display
- Tap Select code display on the 'What do you want to order/activate?' screen.
- On the next screen, you are now asked if you already have a code display. Press No, order code display. You should only press Yes, activate code display when you have received your code display in the post and need to activate it.
- Press the button Order on MitID.dk on the 'Order code display’ screen. Please note that you will now be taken to the MitID.dk website to complete your order.
- Follow the steps on MitID.dk to order your MitID code display.
- Activate your MitID code display when you receive it in the post. The letter provided will tell you how to do this.
Tip: You can close the MitID app once you have completed the ordering process e.g. for the MitID code display on MitID.dk. To do this, go back to the app and tap the X in the right-hand corner of the screen you were last on. However, nothing will happen if you do not close the app. You might be taken back to the same screen the next time you need to use MitID. You can just close it then and there.