Step 5 - Activate or order MitID

Step 1 - Check your phone and passport
Step 2 - Download and open the MitID app
Step 3 - Scan passport code, read chip and scan face
Step 4 - Create user ID 
Step 5 - Activate or order MitID

Now choose how you want to approve with MitID. You can choose:

  • 'On this phone' - where you activate the MitID app you just used to scan your passport
  • 'Other options' - where you can choose e.g., the MitID code display

This is also where you will choose to activate a MitID app on another phone/tablet. This is for example if you want to have a spare MitID app - or if you are helping someone else getting MitID and the app needs to be activated on his or her phone.

Choose On this phone if you want to activate the MitID app that is open. 

  1. Enter the temporary PIN code that you receive in an SMS
  2. Come up with a personal PIN code that you can remember. You need to use the PIN code every time you open and use the MitID app
  3. If necessary, choose to use fingerprint or facial recognition to open the app
  4. Accept notifications to receive important messages about MitID

Tip: Copy the PIN into the app. With some phones, you just need to tap the grey box to have the code from the SMS automatically entered - or you can see it on a banner that appears at the top for a few seconds. Finally, there are phones where you must go to your messaging app to see the SMS and back again in the MitID app to enter the code. 

Select Other options if, for example, you want a MitID code display or want to activate a MitID app on another phone/tablet. This could be if you are helping a relative to get MitID, or if you want to have a spare MitID app – e.g. on a tablet that cannot scan your passport.  

To activate a MitID app on another phone/tablet

  1. Tap Select app on the 'What do you want to order/activate?' screen
  2. Tap Get an activation code on the 'Activate MitID app on another phone/tablet' screen
  3. You will see your user ID and an activation code. Please note that others must not see your user ID. MitID is strictly personal. If you are helping a relative to get MitID, look away as the person's user ID is now being displayed
  4. Take out the other phone/tablet where you want to activate the MitID app
  5. Download the MitID app for the other phone/tablet.
  6. Now follow the instructions Activate MitID app with activation code

Important - close the MitID app on your phone if you are helping a relative
Once the person you are helping has entered his or her user ID and activation code on their own phone, close the MitID app on your phone. The way you close an app depends on the phone you have: 

Newer versions: stand on the open MitID app, swipe up from the bottom of the screen, hold down your finger, then release. Swipe up on the MitID app to close it.

Older versions: On the left of the menu at the bottom of your phone, tap the three vertical bars. Swipe right or left to find the MitID app. Swipe up on the MitID app to close it. 

You can also turn off your phone. Then all apps on your phone will close.

If you want to order e.g. a MitID code display

  1. Tap Select code display on the 'What do you want to order/activate?' screen.
  2. On the next screen, you are now asked if you already have a code display. Press No, order code display. You should only press Yes, activate code display when you have received your code display in the post and need to activate it.
  3. Press the button Order on MitID.dk on the 'Order code display’ screen. Please note that you will now be taken to the MitID.dk website to complete your order.
  4. Follow the steps on MitID.dk to order your MitID code display.
  5. Activate your MitID code display when you receive it in the post. The letter provided will tell you how to do this.

Tip: You can close the MitID app once you have completed the ordering process e.g. for the MitID code display on MitID.dk. To do this, go back to the app and tap the X in the right-hand corner of the screen you were last on. However, nothing will happen if you do not close the app. You might be taken back to the same screen the next time you need to use MitID. You can just close it then and there.

Note! Have a spare MitID

It is important to have a spare MitID to use as a backup. This way you can still use MitID if you lose your phone or tablet with the app on it – or you just forget to activate the app on a new phone before deleting the old one.

You can get a spare MitID by activating the app on another device or by ordering and activating a MitID code display.

Have a spare MitID