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Step 5 - Activate or order MitID

Step 1 - Check your phone and passport
Step 2 - Download and open the MitID app
Step 3 - Scan passport code, read chip and scan face
Step 4 - Create user ID 
Step 5 - Activate or order MitID

Now choose how you want to approve with MitID. You can choose:

  • On this phone if you want to activate the MitID app on the phone that you just used to scan your passport with.
  • App on another phone/tablet if you want to activate a MitID app on another phone/tablet than the one you just used to scan your passport.
  • Code display, audio code reader, or chip if you want to order/activate a MitID code display, a MitID audio code reader or a MitID chip.

  1. Choose On this phone on the screen 'How do you want to approve with MitID?'.
  2. Enter the temporary PIN code that you receive in an SMS.
  3. Come up with a personal PIN code that you can remember. You will need the PIN code every time you open and use the MitID app.
  4. Optionally, choose to use fingerprint/Touch ID/Face ID to open the app.
  5. Accept notifications to receive important messages about MitID.

Tip: Copy the PIN into the app

With some phones, you just need to tap the grey box to have the code from the SMS automatically entered - or you can see it on a banner that appears at the top for a few seconds. Finally, there are phones where you must go to your messaging app to see the SMS and back again in the MitID app to enter the code. 

You can activate the MitID app on a tablet or a different phone than the one you just used to scan your passport.

First, download the MitID app from the Apple App Store or Google Play on the phone/tablet where you want to install the MitID app.

Next, make sure that Bluetooth is enabled on both devices. You can enable Bluetooth in the settings of your phone or tablet.

  1. Take the phone you used to scan your passport.
  2. Choose App on another phone/tablet on the screen 'How do you want to approve with MitID?'. Press Next.
  3. Press Show QR code on the screen 'Activate new app with QR code'.
  4. Accept that the MitID app uses Bluetooth - and for older versions of Android phones, also accept access to location.
  5. A QR code will now be displayed, which you need to scan with the phone/tablet, where you want to install the MitID app. The QR code is valid for three minutes.
  6. Open the MitID app on the phone/tablet where you want the app installed.
  7. Press Get started on the screen 'Activate your MitID'.
  8. Choose Copy from another MitID app. Press Next.
  9. Mark the field The QR code is displayed on the old app and press Scan QR code.
  10. Accept that the MitID app uses Bluetooth - and for older versions of Android phones, also accept access to location.
  11. Now scan the QR code by holding the phone/tablet up in front of the QR code on the other device. Make sure to face the screen of the phone/tablet towards yourself, so the MitID app can use the camera to scan the QR code.
  12. Enter your user ID to confirm your identity. Then press Next.
  13. Enter a temporary PIN code you receive via SMS.
  14. Press Next on the screen 'Choose your personal PIN code'.
  15. Create your personal PIN code. Press Next.
  16. Repeat your personal PIN code. Press Next.
  17. Choose whether you want to approve with biometric (fingerprint/Touch ID/Face ID).
  18. Choose whether you want to accept notifications from the MitID app.
  19. This app is now activated and ready to use. Press OK.

If the MitID app on the phone you used to scan your passport is not active, you can simply delete it. Alternatively, you can activate it, as it is always a good idea to have the MitID app on multiple devices as a backup. You can have up to three active MitID apps at the same time.

  1. Choose Code display, audio code reader, or chip on the screen 'How do you want to approve with MitID?'. Press Next.
  2. Scroll down and press, for example, Choose code display on the screen 'What do you want to activate/order?'.
  3. You will now see the screen 'Do you have a code display?' 

    Press No, order a code display, if you do not have a code display and you want to order one. Follow the steps on the screen to order a code display, which you will subsequently receive by mail along with instructions on how to activate it.

    Press Yes, activate, if you have a code display.

  4. On the screen 'MitID activation' press Next.
  5. On the screen 'Create your new password' enter your new password and repeat the password. Press Next.
  6. On the screen 'Enter serial number' enter the serial number from the code display. Press Next.
  7. On the screen 'Enter the code from your code display' enter the one-time code you get by pressing the button on the code display. Press Next.
  8. The activation is complete. Press Finish.

If you do not have a code display, audio code reader or chip, you can order one at MitID.dk or by contacting Citizen Service (remember to book an appointment).

Note! Have a spare MitID

It is important to have a spare MitID to use as a backup. This way you can still use MitID if you lose your phone or tablet with the app on it – or you just forget to activate the app on a new phone before deleting the old one.

You can get a spare MitID by activating the app on another device or by ordering and activating a MitID code display.

Have a spare MitID