1. Watch the short video in the app to show you what to do
2. Open the passport and find the page with your passport photo
3. Find the code with your passport information – you can find it at the bottom of the passport; it begins with ‘P’
4. Press the button “Scan the code” in the MitID app
5. Turn your phone horizontally
6. Navigate your phone until the code from the passport is in the bottom field. There should be a gap of about 12 cm
7. Hold the phone in the same place when the arrows on the screen match the bottom code of the passport
8. When the code is scanned, the phone will vibrate, and you will see a tick mark

Tip: If you choose to enter your passport details manually. You may find that you cannot select the correct date. This is because you cannot select a date back in time. Therefore, you must first select the month and year, and finally the date.

1. Watch the short video in the app to show you what to do
2. Place your passport on a horizontal surface
3. If your phone has a cover, remove it
4. Place the top of your phone halfway down the front of the passport. Then you're ready to read the passport chip. It is hidden inside the front of the passport
5. Press the Read chip button in the MitID app and start scanning
6. Hold the phone still for a few seconds to read the chip
7. You will see some circles - and text that the scan is in progress
8. The reading is complete when the phone vibrates and shows a tick

Tip: If you don't see circles and text that the scan is in progress. Try moving your phone around. Then your phone can try to catch the chip again.

1. Watch the short video in the app to show you what to do
2. Hold your phone up in front of your face so your face fits into the frame (to make sure it's you who are using your passport)
3. Press the I'm ready button once you've placed your face in the frame. You will receive continuous instructions to follow. It may take some time to scan the face correctly
4. The scan is complete when you see the text 'Verify' and then proceed to the step overview

Tip: If you can't press the 'I'm ready' button. Try moving further away or closer to the blue frame until the 'I'm ready' button turns blue. The on-screen instructions will guide you on what to do. 

Tip: If you can't scan your face, try:  

• Go somewhere else to get better lighting on your face

• Remove any glasses or other items on your face