Forgot my Password
MitID code display or MitID audio code reader is allways used in combination with your password. If you forget your password or your password is blocked, you must create a new password to use your MitID code display or MitID audio code reader.
If you have entered the one-time password code from the code display or audio code reader incorrectly too many times, your code display or audio code reader will be temporarily blocked. You can reactivate it on MitID.dk or with an activation code you receive at Citizen Service.
Find nearest Citizen Service and book an appointment
Bring valid identification
Enter activation code at MitID.dk
Enter the activation code in combination with your user ID at MitID.dk to activate your MitID code display or MitID audio code reader.
Blocked
If your MitID code display or MitID audio code reader is blocked, e.g. if you suspect fraud, you can't use it again. You must order a new MitID code display or MitID audio code reader.