You can see your user ID in the MitID app.
Your new user ID is now in place, and you must use it the next time you log in or approve a transaction using MitID.
A foreign passport/ID card and no Danish CPR number?
Do you have a foreign passport/ID card and do you not have a Danish CPR number? Then you need a P-code before you use the MitID app and your passport/ID card to reactivate your app.
See how to get a P-code. You can use a P-code up to three times, so if you already have a P-code, you might be able to use it again. Follow the steps as described above.
In order for MitID Support to provide your user ID, you need to identify yourself over the phone. You must provide either your passport or driver's license number (valid Danish or Greenlandic driver's license or passport) and then answer a series of questions based on your information in the CPR. If you cannot answer enough questions, MitID Support cannot provide your user ID, and you will need to go to a Citizen Service Centre in person to get your user ID.
Call MitID Support at +45 33 98 00 10
You need to call, not write to us
Please note that you can only get your user ID by calling the support. You cannot send a written request to the support to get your user ID.
You can also get your user ID by visiting a Citizen Service Centre. You must confirm your identity by answering some questions about yourself based on your information in the CPR.