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You can see your user ID in the MitID app. The MitID app will check if you already have MitID during the process. If you already have MitID you will se your user ID instead of creating a MitID.
MitID support can inform you your user ID.
You must identify yourself on the phone. To do so, you must inform us your drivers license number or passport number (valid danish/greenlandic drivers license or passort) and then answar some questions based on your information in the danish CPR register.
If you can't anwar enough questions MitID support woun't be able to inform you your user ID. Instead, you must show in person in a Citizen Servie Centre and get the code.
Call MitID support at +45 33 98 00 10
Call us, don't write us
Note, that that you must call MitID support (not write) to get your user ID, as they need to ask you a number of question to validate your identity.
You can also get your user ID by visiting a Citizen Service Centre. You must confirm your identity by answaring some questions about yourself, based on your informations in the CPR-register.