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Raise your assurance level

If you are registered on assurance level Low and want to be raised to assurance level Substantial or High, you are required to visit Citizen Service.

  • Find the location of the Citizen Service in the municipality you want to visit
  • Check whether you need to book a time for your visit (most Citizen Services require that you book time, so they can assist you correctly)
  • Remember valid documentation
  • Answer a number of questions about yourself (based on the danish CPR-register) or bring a witnesser, who can confirm your identity. 

Find your local Citizen Service and check whether they require that you book at time

See valid documentaiton and read more about witnesses

Specifically for security level High

Security level High is the highest achievable security level you can reach. However, the high security requirements mean that there are some usage restrictions compared to the Low and Significant levels. Please note that only very few Danish services require login with security level High.

Here's what you should be aware of:

  • Achieving and maintaining security level High requires physical presence at Citizen Service in one of the municipalities currently offering this service. You cannot use passport scanning or other self-help options to achieve security level High.
  • You can only use the MitID App and the MitID Chip if you need to log in at the High level. This means that the MitID code display and MitID audio code reader cannot be used for login.
  • If you choose to use the MitID App, there can only be one identity on the same app, and you can no longer use biometrics (fingerprint or facial recognition).
  • There are extended requirements for documentation and validation. See the requirements for identification and documents here: Identification and Documents - MitID

The Capital Region of Denmark
Frederiksberg
Ballerup
Albertslund
Glostrup
Lyngby-Taarbæk
Bornholm
Hillerød
Frederikssund
Fredensborg
Rudersdal
Hvidovre
Gribskov
Høje-Taastrup
Halsnæs

Region Zealand
Guldborgsund
Sorø
Holbæk
Næstved
Vordingborg

The Region of Southern Denmark
Odense
Sønderborg
Haderslev
Middelfart
Kolding
Svendborg
Esbjerg
Aabenraa
Ærø
Faaborg-Midtfyn

Central Denmark Region
Syddjurs
Viborg
Aarhus
Ringkøbing-Skjern
Ikast-Brande
Silkeborg
Samsø

The North Denmark Region
Vesthimmerland
Læsø
Aalborg
Mariagerfjord
Jammerbugt
Brønderslev