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Technical requirements

MitID is intended for all of us to use, therefore the technical requirements to your computer, smartphone or tablet are few and simple.

If you already are using the internet for news, banking and shopping, then the same devices are capable of using MitID. However, there are certain technical requirements to your computer, smartphone or tablet. Make sure that your operating system and internet browser are updated. Read below which technical requirements that are required.

For MitID to work on your smartphone or tablet, it requires an operating system and an internet browser that supports the use of MitID.

As of February 2024 the following combinations are supported on smartphones and tablets:

iPhone/iPad

  • At least an iPhone 6S with the operating system updated to at least iOS 15 and the latest version of Mobile Safari, Google Chrome or SFSafari View Controller (app-app) internet browser.
  • Scanning a passport requires at least an iPhone 7 with the operating system updated to at least iOS 15
  • At least iPad Air (2nd) and iPad Mini (4th) with the operating system updated to at least iPadOS 15 and the latest version of Mobile Safari, Google Chrome or SFSafari View Controller (app-app) internet browser.

Android phones or tablets

  • Android 9, 10, 11, 12, 13 and 14 with the latest version of Google Chrome, Custom tabs (app-app) or Samsung Browser internet browser. 

We cannot guarantee that MitID will work with other operating systems or internet browsers than the ones listed.

Please note that you can only install the MitID app on devices that can guarantee the level of security required. This means that if your smartphone is jailbroken or rooted, or if you use a beta-version of iOS or Android, you will not be able to install the MitID app. Incognito mode does not support the use of MitID.

In regard to connection methods please note the following:

  • iOS supports only NFC

For MitID to work on your computer, it requires an operating system and an internet browser that supports the use of MitID.

As of February 2024 the following combinations are supported on computers:

  • Microsoft Windows 10 and 11 with latest version of Mozilla Firefox, Google Chrome and Microsoft Edge internet browser.
  • Apple Mac OS X 12, 13 and 14 with latest version of Apple Safari, Mozilla Firefox and Google Chrome internet browser.

We cannot guarantee that MitID will work with other operating systems or internet browsers than the ones listed.

MitID often works on newer Chromebooks, but we do not officially support or test it. Therefore, we do not recommend using MitID on a Chromebook.

In regard to connection methods please note the following:

  • Apple Mac supports only USB
  • Windows 11 does not support U2F (Chip) with Bluetooth

Read more about the importance of updating software

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