Help someone else get MitID – who has a passport and a newer phone

Do you know someone who doesn't have MitID yet - and who might need a little extra help and an alternative to the Citizen Service Centre? Read here how to help e.g., a relative who has a passport and a newer phone that can scan the passport.

Steps you need to go through

Guide for you helping someone else (who has a passport and a newer phone)

0. See how you may help
1. Check phone and passport
2. Download and open the MitID app
3. Scan passport code, read chip and scan face
4. Create user ID
5. Activate or order MitID

Video guide: How to help another person get MitID - who has a passport and a newer phone (english subtitles) (6:27)

Video guide: Tips and tricks for scanning passports and face in the MitID app (english subtitles) (5:49)

Guide: Cannot get the passport and face scan to work?